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FAQ

General Products & Quality Ordering Shipping Returns Legal

General Questions

What are research peptides?
Research peptides are short chains of amino acids synthesized for scientific study. All products sold by Homeland Peptides are strictly for in-vitro laboratory research use only and are not for human or animal consumption.
Who can purchase from Homeland Peptides?
Our products are sold exclusively to qualified researchers and licensed professionals who are 18 or older. By completing a purchase you confirm you are a qualified researcher and your use complies with all applicable laws.
Are your products for human use?
No. All products are strictly for laboratory research only. They are not approved by the FDA for any therapeutic or diagnostic use and must not be used on humans or animals.
Do I need a prescription to order?
No prescription is required. However, you must confirm your status as a qualified researcher and ensure your intended use complies with all laws in your jurisdiction.
Where are your products manufactured?
Our peptides are synthesized in FDA-registered, GMP-compliant US facilities. Every batch is tested by accredited third-party labs. Request your Certificate of Analysis via the Contact Us page and we will email it to you.

Products & Quality

What purity standards do your products meet?
All products are tested to 99%+ purity using HPLC and mass spectrometry. No product ships below 98% purity. If independent testing confirms purity below this threshold, we will replace or refund the product.
Do you provide a Certificate of Analysis (COA)?
Yes. Every batch is independently tested by an accredited US laboratory. To request a COA, use the Contact Us page and include your order number — we will email it to you directly.
What is bacteriostatic water and do I need it?
Bacteriostatic water is sterile water with 0.9% benzyl alcohol that inhibits bacterial growth and allows a vial to be accessed multiple times safely. It is the standard reconstitution solution for lyophilized research peptides and is strongly recommended over plain sterile water.
How should I store peptides?
Lyophilized peptides should be stored at -20°C away from light and moisture. Once reconstituted, refrigerate at 2–8°C and use within the timeframe recommended for that specific compound. Always use clean, sterile equipment.

Ordering & Payment

What payment methods do you accept?
Due to the nature of our products, our payment processor has suspended services on our account. We are actively working to find a new processor to restore traditional card payments. In the meantime, please use the alternative payment options available at checkout — we want to make sure your order goes through smoothly. We appreciate your patience and understanding as we work through this.
Can I cancel or modify my order?
Contact us immediately at cs@homelandpeptides.com. We cannot guarantee changes once an order has been processed or shipped.
Is my personal information safe?
Yes. We use your data solely to process and fulfill your order. We do not sell personal data to third parties for marketing. See our Privacy Policy for full details.

Shipping & Delivery

How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery timeframes after shipment vary by carrier, destination, and volume. We do not guarantee specific delivery dates — check your tracking for estimated windows.
How will my order be packaged?
All orders ship from our facility in Bentonville, Arkansas and arrive in plain, unmarked packaging with no external branding or product descriptions.
My order arrived damaged. What do I do?
Shipping damage is the carrier's responsibility once the package leaves our facility. File a damage claim directly with the carrier using your tracking number. We strongly recommend purchasing third-party shipping insurance on all orders.
How do I track my order?
You will receive a tracking number by email once your order ships. You can also use our Track Order page in the navigation.

Returns & Refunds

Can I return products?
Due to the nature of our products, all sales are final. We do not accept returns, issue refunds, or process exchanges under any circumstances. No exceptions.
What if my product tests below stated purity?
If accredited independent lab testing confirms purity below 98% of stated amount, you are eligible for a replacement only. Use the Contact Us page with your order number and the lab COA.
Are research peptides legal?
In the United States, research peptides are generally legal to purchase for legitimate research purposes. Laws vary by jurisdiction. It is your sole responsibility to verify legality in your location before ordering.
Are your products FDA approved?
No. Our products are not FDA-approved drugs, supplements, or medical devices. They have not been evaluated by the FDA for safety or efficacy. These products are for in-vitro laboratory research only.

Still have questions?

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